FAQ

Monpellier Ltd provides tailored business software solutions for small and medium sized businesses across the UK. The company specialises in Microsoft Dynamics 365, including Business Central, CRM, Field Service, HR, and marketing platforms.

Working with businesses across the North of England and beyond, Monpellier delivers end to end support, from initial consultation and system design through to implementation and ongoing support.

Each solution is built around the specific needs of the business, helping to improve efficiency, reduce manual processes, and support long term growth.

Microsoft Dynamics 365 Business Central is a cloud based ERP system designed for small and medium sized businesses in the UK. It brings together finance, operations, sales, and customer data into one platform.

It is commonly used by manufacturers, construction firms, and growing retail businesses that need better visibility and control. Business Central replaces disconnected systems and manual processes with a single, scalable solution.

For businesses in the North of England and across the UK, it is a practical option for improving efficiency, reporting accuracy, and decision making without needing enterprise level infrastructure.

Monpellier works with a wide range of industries across the UK, with a strong focus on manufacturing, construction, and retail businesses.

These sectors often require flexible systems that can handle complex operations, stock management, financial reporting, and customer relationships.

By using Microsoft Dynamics 365 solutions such as Business Central and CRM, systems can be tailored to suit industry specific requirements while remaining scalable as the business grows.

Monpellier combines technical expertise with a highly tailored approach to delivering Microsoft Dynamics 365 solutions.

Unlike providers that offer off the shelf setups, Monpellier uses in house developers and experienced consultants to build systems around how each business operates.

As a UK based Microsoft partner, the focus is on long term relationships, ongoing support, and solutions that continue to evolve as business needs change.

Monpellier is based in Sunderland and works with businesses across the North of England, including Newcastle, Leeds, and Manchester, as well as clients across the wider UK and Scotland.

Support can be delivered both remotely and on site, making it accessible for businesses regardless of location.

This approach allows UK businesses to benefit from local expertise combined with national coverage.

Monpellier provides bespoke solutions built on Microsoft Dynamics 365 rather than fixed packages.

This means systems such as Business Central and CRM can be customised to match specific workflows, reporting requirements, and integrations.

For UK businesses with unique processes, this approach ensures the system fits the business rather than the other way around.

Yes, Monpellier can replace legacy systems with modern Microsoft Dynamics 365 solutions such as Business Central.

Many UK businesses still use older systems like Microsoft NAV or disconnected software. These can be migrated into a single, cloud based platform.

This improves efficiency, reduces maintenance, and provides better access to real time data across the business.

Monpellier supports businesses throughout the full lifecycle of a Microsoft Dynamics 365 project.

This includes planning, system design, implementation, data migration, training, and ongoing support.

After launch, businesses continue to receive access to consultants and developers who can refine and improve the system as requirements evolve.

Implementation timelines vary depending on the complexity of the project and the systems involved.

A standard Microsoft Dynamics 365 Business Central or CRM implementation can take several weeks to a few months.

More complex projects involving bespoke development or multiple integrations may take longer.

Clear planning and experienced consultants help ensure the project runs efficiently and with minimal disruption.

A well planned Microsoft Dynamics 365 implementation is designed to minimise disruption.

Data migration, testing, and training are carefully managed to ensure a smooth transition from existing systems.

Many UK businesses continue operating as normal during the process, with changes introduced in a controlled and structured way.

The cost of Microsoft Dynamics 365 solutions depends on the size of the business, the number of users, and the level of customisation required.

Licensing for systems such as Business Central and CRM is typically charged per user, while implementation costs vary based on complexity.

Most UK businesses receive a tailored quote to ensure the solution matches both their operational needs and budget.

The cost of Microsoft Dynamics 365 Business Central in the UK depends on licensing, customisation, and implementation requirements.

Licences typically start from a monthly per user fee, but the total cost will vary based on the size of your business, the number of users, and the level of functionality required.

Implementation costs depend on how complex your processes are and whether you need bespoke development, integrations, or data migration from legacy systems such as Microsoft NAV.

Most UK businesses should expect a tailored quote based on their needs rather than a fixed price. Working with a Microsoft partner ensures the solution is aligned to your budget and business goals.

Microsoft Dynamics 365 Business Central is the modern cloud version of Microsoft NAV.

While NAV was traditionally installed on premises, Business Central is designed for the cloud, offering greater flexibility, automatic updates, and easier integration with other Microsoft tools such as Microsoft 365 and Power BI.

Businesses currently using Microsoft NAV in the UK often upgrade to Business Central to improve performance, reduce maintenance, and gain access to new features.

A Microsoft Dynamics 365 Business Central implementation in the UK typically takes between 8 and 20 weeks.

The timeline depends on the complexity of your business processes, the level of customisation required, and the quality of your existing data.

Simple implementations with standard functionality can be completed more quickly, while bespoke solutions for manufacturing or construction businesses may take longer.

Working with an experienced Microsoft partner helps ensure the project is delivered on time with clear milestones and minimal disruption.

After implementing Microsoft Dynamics 365 Business Central, ongoing support typically includes system updates, user training, troubleshooting, and continuous improvements.

Businesses benefit from having access to consultants and developers who understand their system and can adapt it as needs change.

This ensures the system continues to deliver value long after the initial implementation.