Manage the customer relationship from start to finish with Pegasus Opera 3 CRM, and it’s fully integrated application.
Pegasus Opera 3 CRM provides complete visibility into the full sales cycle, enabling organisations to manage prospects and customers efficiently.
Handle leads, turn leads into customers, manage customer relationships, track their profitability, and broaden your business opportunities with them all from the initial point of contact.
With the ability to control how a prospect becomes a customer and how a customer is nurtured, Opera 3 CRM optimises marketing efforts and the sales cycle. Ensure that you never lose track of a client and provide the sales team with access to all the information they need to close sales.
Track activities like mailings, interactions, tasks, and promotions while managing conversations with Opera 3 CRM’s integration with Word, Excel, and Outlook.
• Send e-mails and e-shits, attach incoming e-mails from MS Outlook and add new contacts automatically to your Outlook address book
• Send meeting requests to both internal and external contacts
• Generate quotations for a customer or prospect and associate with a sales opportunity
• Generate mailshots using contacts filtered by multiple criteria or pre-defined groups
• History is automatically updated by activities such as letters, mailshots, and appointments
• Analyse opportunities by referral method, type, and competition
• Sales forecasting reports, optionally adjusted for probability
• Analysis of sales by opportunity status, user, contact or company for a given date range
• Maintain individual contact details (including separate site addresses) within a company
• Customers and suppliers: import or update existing records from the Sales and Purchase Ledgers or from an Excel spreadsheet
• Remote access for the sales team on the road with Opera 3 CRM
• Remote Integration with Financials, Supply Chain Management, XRL, Document Management and the Task Scheduler
Pegasus Opera 3 offers comprehensive financial management tools, including accounting, payroll, and reporting functionalities. Its modular design allows for tailored solutions, ensuring adaptability to specific business needs and growth scalability.
