We initially chose Monpellier as they demonstrated competitive pricing and excellent product and technical knowledge. The team are also really easy to deal with allowing us to focus on our day to day business without a worry
DAN BIGGS – METROPLAN
After working with Monpellier for over 20 years their friendly, can do attitude really stands out. And although they might not know the answer there and then they always find out and resolve your query. Monpellier have also completed most updates out of hours in order to meet our needs.”
Do you currently have system import and export routines in place. Could you talk us through how that helps your processes?
”Automation of information via order import routines and bespoke reporting has made operatives more productive and reduced errors as a result of not having to re key information into the system or spend a long time manually extrapolating and assessing data. As Monpellier have taken the hassle out of this by precise implementation we have been able to focus on our core business. Such automation has definitely helped us grow our customer base by offering a quicker customer experience.”
What are the three biggest benefits of working with us and using Opera?
”Opera is a tried and tested product which we have used for over 20 years. It has a simple user interface and is very quick and easy to learn.
For Metroplan the ability to create bespoke options tailored to suit our needs and the optional modules for reordering make Opera the perfect fit.
Having a hosted server with Monpelier gives us peace of mind. Knowing that our day to day running and back ups are safe and that there is no capital investment or worry of equipment, hardware and software becoming obsolete. When the building flooded in December 2015 it was one less thing to worry about over and above damaged stock and soggy carpets.
There are many reasons to choose Monpellier but for us it has to be customer service. The support team have helped us on multiple occasions and each time has been a fantastic experience.”