Who are Foregale?
Foregale is a leading provider of roofing products. Established in 1981 from premises on Shillbank Lane, Mirfield, the company not only relocated to its current premises on Union Road, Liversedge, but also opened a second depot in Hessle, Hull in 1986.
Since then, the company has moved from strength to strength continuing to provide both the public, and the construction industry, with a first-class service, prioritising quality, and express delivery.
Foregale’s focus on service means fast lead times on products, and friendly people to deal with, be it over the phone, e-mail, social media, or at its trade counters at both sites in Liversedge and Hull
Foregale’s technology Background
Foregale has a long-standing relationship with Pegasus Software, having implemented Opera II over 20 years ago, followed by Opera 3. Investing in digital is a key aspect of Foregale’s customer service-led strategy, and as such, the roofing specialist took the opportunity to upgrade to the latest version, Opera 3 SQL SE via Pegasus’ partner Monpellier, going live in July 2023. The decision was since the platform would facilitate integration with its third-party applications, and in doing so, drive greater visibility, better insights, more collaborative working, and higher quality reporting.
“Because Opera 3 SQL SE is built on a solid foundation of Microsoft SQL server, it delivers enhanced power, security, and reliability. And with several third party and bespoke applications running on SQL, having a means of easily integrating these was incredibly compelling,” comments Tim Scott, company director, Foregale.
Monpellier Delivering on Promises
“Delivering on promises is so much more than a nice to have in our industry,” Tim explains. “If materials don’t turn up to site on a Monday morning, when the respective contractors have been booked, the knock-on impact is costly. Not only do people need to be paid and then rebooked, but the entire job is then subject to delays and potential cost increases.”
Challenges
- Ensuring materials arrive on time
- Stock visibility
- Response time to queries
Benefits
- “Enhanced power, security and reliability”
- “Visibility to deliver core service principles”
- “Huge improvements in terms of speed and responsiveness”