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Sage CRM

Sage CRM (Customer Relationship Management) will intuitively manage customer relationships as well as sales and marketing, streamlining your operations and helping you build stronger, lasting connections with your clients.

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What is Sage CRM (Customer Relationship Management)?

Sage CRM (Customer Relationship Management) will intuitively manage customer relationships as well as sales and marketing.CRM gives your sales and marketing teams access to complete customer information allowing them to accurately identify and target new prospects and take better care of existing customers.

Configurable, flexible, and scalable, Sage CRM is designed for small to medium-sized businesses deployed online in the cloud or installed on local servers with an on-premises license.

Able to integrate across the whole Sage package and other sales or marketing software like MailChimp, make every customer interaction count and build more rewarding customer relationships.

Sage CRM Key Features

Sage CRM provides an extensive array of key features crafted to enhance customer relationship management. With robust contact management, lead tracking, and seamless integration with sales and marketing tools, Sage CRM ensures a unified platform for efficient and personalised customer interactions.

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Custom Software Development

• Allow marketing teams to plan, execute and audit highly targeted campaigns resulting in improved lead quality

• Direct leads to the best-qualified salespeople to win deals based on skills and knowledge or territory Integrate with MailChimp to create e-marketing campaigns

• Ensure opportunities are dealt with quickly using automated workflow and pipeline management tools

• Mobile CRM allows sales reps out on the road the ability to access customer data, tasks, and appointments remotely

• Get the right message to the right people with a clearer understanding of your customer’s needs

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Manage Customers

• Give everyone in your business access to customer information, including financial, commercial and communications

• Quickly and effectively respond to customer enquiries and ensure nothing gets lost or goes amiss

• With a central knowledge bank, customer service teams can quickly find answers to known issues or questions

• Monitor customer service performance with detailed reports which show call volumes, case resolution times, communications, and follow-up statistics

• Use dashboards that display a range of KPIs, charts, reports, and leader boards for better insight into sales management

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Boost Performance

Access sales and marketing information to equip staff with the tools they need to sell smarter and target accounts.

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Understanding Customers

Increase customer retention, provide information, and promote revenue growth by understanding customer needs.

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Insights

Analyse valuable insights on customer buying trends and patterns to assess goals, improvements, and strong suits.

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Organisational Teamwork

Create efficient teamwork and encourage productivity via a single software platform.

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