Murray Farmcare, established in 1975 is a leading UK farm care supplier.
Murray Farmcare were looking for a local Pegasus partner to provide support to their Opera 3 system when they initially met with the Monpellier team.
Our Solution provided
Ian Cairns – Murray Farmcare
‘’Our company has been using Opera 3 for several years and needed to find new, local support. We had benefited from and been impressed by the help of Ray Walton in his previous company and since he is the MD of Monpellier I had confidence in choosing Monpellier.
After over 2 years with Monpellier I have found the company to be efficient in dealing with a number of questions from our Opera users and also in providing suggestions on how we can take advantage of the power of the program to improve the efficiency of our procedures.’’
Like most Pegasus user’s Murray Farmcare use XRL reporting.
‘’We heavily use Opera reporter and I have received training in XRL which is now often our preferred option. My use of XRL is a learning process and I often have to call on Monpellier when a new problem arises. I always get a pleasant response when phoning Monpellier and our problems can be dealt with successfully by staff at both Carlisle and Newcastle.’’
Monpellier are able to adapt and grow as your business does. For example, Murray Farmcare recently took over a small hygiene company.
‘’We recently took over another company which sold hygiene products and used Sage 50. It was necessary to transfer the Sage records into Opera to be incorporated into our existing business. Monpellier extracted the required data from Sage and enabled us to organise and edit it in Excel and convert it into a form suitable for importing into Opera using both Opera Import and FoxPro. The new Hygiene department required new delivery note and invoice designs and these were efficiently provided by Monpellier.
In summary, our experience has been that Monpellier has been knowledgeable and helpful in dealing with Opera 3 and XRL and has been active and capable when unusual problems are met.’’