The primary concerns of businesses revolve around cutting down on costs, enhancing their employees’ productivity and boosting their sales. With these goals in mind, businessmen and retailers are determined to seek ways to implement the most convenient, practical and efficient system to run their stores day by day.

These concerns are basically the same issues that an EPOS system can resolve. They were created in an effort to utilise technology to solve the ever increasing problems faced by companies on a day-to-day basis. That is, an EPOS system offers a reliable, accurate and economical way to handle the demands of today’s businesses.

What is EPOS?

EPOS means Electronic Point of Sale. This is a computerised system commonly utilised by the service management industry. It is a self-contained equipment capable of performing the tasks typically assigned to a checkout counter. This system generally accepts payments made via debit or credit cards. In a nutshell, an EPOS machine can be used by businesses to let their customers pay for goods or services.

Apart from functioning as a checkout counter, an EPOS machine offers benefits beyond this. It can also verify transactions and create sales reports. The system can synchronise the inventory data. Overall, an EPOS system essentially provides similar services business owners gets from their employees.

Here are more ways an EPOS system can help your business

EPOS offers heightened accuracy and efficiency.

Businesses traditionally depend on their employees’ aptitude when handling sales transactions. Regardless of a staff member’s skills, errors can still be committed at any point. Customers face the possibility of being overcharged. Due to these mistakes, businesses are in danger of losing their clients who become disgruntled after experiencing such mistakes. Meanwhile, errors resulting to undercharging a customer would cause a loss in the company’s profits.

These concerns can easily be eliminated by using an EPOS system. The use of the equipment guarantees improved financial precision when dealing with customers’ transactions. By cutting down the costs brought about by an employee’s mistakes, an EPOS could encourage customers to return due to the improved experience in the store.

EPOS improves stock management.

Utilising an EPOS system allows businesses to quickly check the current status of their stock. Being able to easily determine the levels of need in the stock room provides a huge advantage for business owners. This saves a huge amount of time as employees would no longer need to go through hours of painstaking manual inventory.

Businesses constantly need to hit the right balance of holding just the minimum level of stock and meeting the demands of clients right away. Achieving this goal means that the company manage to reach their maximum productivity and decreased margins. Moreover, an EPOS system assists businesses to determine their most popular items or products in the warehouse and deliver these to the store in the shortest time possible.

The system tracks the information from the moment a sale is made and the transaction details are entered into the EPOS terminal. The data will automatically be sent to the manufacturing and supply facilities. Subsequently, the system’s prompts will signal the businesses to replenish their stock. This will result in an accurate and organised account of the company’s inventory.

EPOS increases workplace accountability.

An automated system like the EPOS provides business owners with an accurate record of their employee’s activities during work hours. This machine allows companies to determine which staff member should be held accountable for particular dealings on a day-to-day basis.

Apart from the accountability benefit, an EPOS system can also contribute to the growth of the employees. Business owners can utilise the machine to recognise who among the staff members earn the highest sales. This information could lead to better employer-employee relationships. Meanwhile, those who land at the bottom of the list could be identified as well. Employers could easily distinguish who are engaging in sales activities and who isn’t.

EPOS provides direction to your business.

Utilising the data gathered from an EPOS system, a business owner has the potential to turn his store into a bigger venture. EPOS systems are capable of providing business performance reports to users. These statements can not only provide rudimentary breakdowns of the profit margins of a company, but also determine the most sought after product or service of the company.

By using the information from the machine, businesses can conveniently determine the best ways to maximise their sales. At the same time, the data could help in formulating measures to better manage the company’s resources and cut down on expenses. On top of these, business owners can also use the information to manage their employees and implement better systems.


An EPOS system offers a lot of benefits that can push your business to reach the next level. By utilising this machine, you definitely lower the possibility of human errors affecting your profits and overall experience of your customers. You also manage to implement a system that provides quicker, accurate and more efficient transactions.

This system can provide you with better ways to manage your employees as well. By knowing who among your staff members perform the best and the worst, you can seek more effective ways to improve their performance at work.

All things considered, an EPOS system offers a myriad of possibilities to business owners. Its capacity to organise, coordinate and evaluate several aspects of your business makes it a valuable investment. The data it provides could cover various facets of your company from cash dealings to back end assessment, employee monitoring and inventory management.

So, what next?

If you’re starting to think that investing in an EPOS system could be for you, get in contact with one of our friendly Business Software Consultants and they will be happy to talk you through any questions you might have. Either give us a call on 0191 500 8150 or email


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