Field service isn’t just about sending a technician to fix something; it’s about creating seamless, efficient experiences for your customers. The numbers don’t lie: 86% of customers are willing to pay more for a great service experience, according to a PwC study (Source: PwC Customer Experience Report: https://www.pwc.com).
If your current systems are slow or outdated, it may be time for a change. Business Central provides a modern, cloud-based platform that integrates with your existing systems and applications. It helps you stay current with technological advances, ensuring your business stays competitive.
Businesses are increasingly recognising the transformative power of AI-driven ERP solutions. These platforms not only help organisations leverage data for informed decision-making but also elevate productivity and foster a competitive edge. According to a report by Markets and Markets, the global AI in the ERP market is projected to skyrocket from $1.1 billion in 2021 to an astounding $10.1 billion by 2026.
Fragmented data across various systems is a common challenge for businesses, leading to inefficiencies and poor decision-making. Dynamics 365 Business Central consolidates all your business data into one powerful, unified platform, ensuring that everyone – from management to operations – has access to accurate, real-time data. This seamless integration of data across finance, sales, and operations breaks down information silos, making it easier to track business performance, spot trends, and respond quickly to evolving business needs. With centralised data, you can make smarter, more data-driven decisions that drive business growth.
AI and Copilot Innovations in Business Central Wave 1 2025
Business Central Wave 1 2025 brings powerful AI-driven automation with new Copilot features, designed to simplify complex business processes:
Chat with Copilot: Ask Copilot questions about installed add-ons to speed up adoption and enhance usability within Dynamics 365 Business Central.
Summarise with Copilot: Generate summaries for key business insights to support informed decision-making.
Sales Order Agent: Automates sales order-taking, reducing manual input and minimising errors.
Sustainability Suggestions: Copilot now suggests gas emissions values for sustainability journals to assist businesses in achieving their environmental goals.
As your business grows, your systems should be able to grow with you. Microsoft Dynamics 365 Business Central for SMEs is designed to be both simple and scalable, adapting to your business needs without the complexity typically associated with larger ERP systems. Unlike outdated accounting software such as QuickBooks or Sage 50, Business Central provides a modern solution that helps streamline your processes, improves productivity, and ensures you’re equipped to scale effectively.
When it comes to choosing an ERP solution for your business, Microsoft Dynamics 365 Business Central offers two main plans: Essentials and Premium. Both plans provide powerful features to help businesses streamline operations, enhance financial management, and drive growth. But with so many options, how do you know which plan is best for your needs?
Unlike the default schedule that we got from Business Central, which may unrealistically suggest doing everything on a single machine at the same time. You can see here, that I’ve got all the historical records of all the schedules I’ve run since the beginning of time. Here are all the ones I’ve generated. Then we can see here for a schedule, how many orders are going to be late, how many are going to be early, or how many are going to be on time.
Microsoft Copilot for Finance is an AI-powered assistant designed to elevate the capabilities of financial professionals by seamlessly integrating into Microsoft Dynamics 365. It offers a suite of advanced tools that not only automate repetitive tasks but also streamline complex financial processes and deliver real-time insights…
Having an ERP system that can adapt to your unique business processes is crucial. Microsoft Business Central offers robust customisation options that allow you to tailor the system to your specific needs. In this comprehensive guide, we will explore the various tools and techniques for customising Business Central, share best practices, and provide technical insights. […]
